Local Delivery & Pick-Up
When Is The Cut-Off Time?
Please order by 10 AM every Tuesday.
You are late for the cut-off time, but you are anxious to get the order to be included for the pick-up or delivery the next day? Please let us know! We will do our best to accommodate your needs.
When And Where Do I Pick Up My Order?
You can pick up your order 9 am - 2 pm, Tuesday - Friday at our location at 6-65 Bentley Avenue.
How Does Local Delivery Work?
Deliveries are available every Wednesday in Ottawa, Gatineau, Perth and Carleton Place.
If you have any concerns, please email us at firstname.lastname@example.org or call 613-294-7017. Otherwise, deliveries will take place every Wednesday and are done by 6 pm at the latest.
What Is The Charge For The Delivery Service?
Minimum order total is $50 to be eligible for the local delivery. The charge vary depends on the order size and the distance. The delivery fee is waived for over $100 order within 35km radius from our location.
|$50 or more||$100 or more|
|Up to 35km||$5||Free|
The distance from our location (65 Bentley Avenue, Nepean) is the factor. Below is a rough idea of which area falls into different radius categories.
0-35km: Downtown, Gatineau, Barrhaven, Findlay Creek, Kanata, Stittsville, Orleans, Navan
35-60km: Perth, Carleton Place
What if we are not at home during the day? Is my order safe?
If you have Kimchi in your order, we recommend putting a cooler outside at your doorstep during the warm months. Though Kimchi doesn't go bad even with high temperatures, it ferments very quickly and then could leak.