Local Delivery & Pick-Up

When Is The Cut-Off Time? 

 Please order by 10 AM every Tuesday.

 You are late for the cut-off time, but you are anxious to get the order to be included for the pick-up or delivery the next day? Please let us know! We will do our best to accommodate your needs.  


 When And Where Do I Pick Up My Order?

 You can pick up your order 9 am - 2 pm, Tuesday - Friday at our location at 6-65 Bentley Avenue. 


How Does Local Delivery Work? 

 Deliveries are available every Wednesday in Ottawa, Gatineau, Perth and Carleton Place. 

 If you have any concerns, please email us at order.raon@gmail.com or call 613-294-7017. Otherwise, deliveries will take place every Wednesday and are done by 6 pm at the latest. 


What Is The Charge For The Delivery Service? 

 Minimum order total is $50 to be eligible for the local delivery. The charge vary depends on the order size and the distance. The delivery fee is waived for over $100 order within 35km radius from our location. 

 $50 or more  $100 or more
Up to 35km $5 Free
35-60km  $15 $10

 The distance from our location (65 Bentley Avenue, Nepean) is the factor. Below is a rough idea of which area falls into different radius categories.

0-35km: Downtown, Gatineau, Barrhaven, Findlay Creek, Kanata, Stittsville, Orleans, Navan

35-60km: Perth, Carleton Place


What if we are not at home during the day? Is my order safe?

 If you have Kimchi in your order, we recommend putting a cooler outside at your doorstep during the warm months. Though Kimchi doesn't go bad even with high temperatures, it ferments very quickly and then could leak.